Child Support Specialist 

Custer County is accepting applications for a Child Support Specialist. This is a full-time , non-exempt position with a wage of $21.63/hr - $31.63/hr DOQ, including benefits. 

This position is open until filled.  

A summary of the  responsibilities of this position include but not limited to:

• Conducts interviews with custodial and non-custodial parents. 

• Accesses system data, including the state specific system(s), and appropriate internet resources to obtain relevant case information.

• Prepares cases and the necessary legal and/or administrative documents for review and approval by staff attorney and/or administrator/supervisor designee.

• Monitors cases for delinquencies and modifications and takes enforcement actions, as appropriate. 

• Calculates current child support amounts in accordance with Child Support Guidelines and DHS rules and regulations.

• Calculates child support arrears and other financial adjustments. 

• Completes necessary analysis and child support calculations to ensure child support payments are distributed and disbursed in accordance with state, federal, and contractual requirements.

• Responds to telephone inquiries and attends to requests for service from walk-in customers, in a professional manner. Accesses automated case records and provide case status information to customers, as necessary. 

• Records in the automated and/or hard copy case file all necessary information related to the establishment and/or enforcement of a child support obligation.

• Maintains confidentiality and security of case information. 

• Maintains confidentiality and security of case information.

Minimum Education / Experience Required: 

• Graduation from high school or GED equivalency. Six (6) months full time, paid or unpaid, experience involving extensive public contact. Familiarity with an office environment including the use of automated systems is desired.

Job Related Knowledge and Skills:

Excellent organizational, written, and verbal communication skills; ability to perform comfortably in a fast-paced, deadline-oriented work environment; ability to successfully execute many complex tasks simultaneously; and ability to work as a team member, as well as independently.

• Knowledgeable of theories and principles of casework practice and child protection, theories and child development, and development. 

• Knowledgeable principles and practices of case management. 

• Knowledgeable and understanding of Colorado Children’s Code.

• Ability to communicate and work with professionals and clients from a variety of ethnic and cultural backgrounds. 

• Ability to communicate clearly, professionally and effectively verbally and in writing. 

• Ability to remain professional, analyze complex situations and respond appropriately under stress. 

• Ability to work under pressure and/or frequent interruptions. 

• Ability to read, analyze, and interpret common scientific and technical journal, financial reports, and legal documents. 

• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. 

• Ability to effectively present information to management, public groups, and other directors. 

• Ability to define problems, collect data, establish facts, and draw valid conclusions. 

• Ability to work as a team member. 

• Ability to complete tasks within established deadlines. 

• Ability to effectively process and maintain files and prepare reports.

 Applications may be submitted to:

            Custer County Human Resources 

            PO Box 150 Westcliffe, CO. 81252

             Email: HR@custercounty-co-gov

Job Description available HERE

Custer County is an equal opportunity employer.